Returns and Exchanges

All products sold by ModaSexy can be replaced due to size changes as long as they respect the conditions listed below.
You can request the change if:

  • the products have not been used and/or washed;
  • the products are not damaged due to improper use;
  • the products have the original and undamaged packaging;
  • the products have any tags still attached to the garments.

Furthermore, for hygienic reasons it will not be possible to accept returns for the following products if worn/tried on and they must be returned as received:

  • bodystocking;
  • socks;
  • tights;
  • items in stretch fabric and/or micro mesh fabric.

To activate the procedure, simply send an email to indicating:
Order number;
Items you wish to replace;
reason for the return.
Or fill out the form you find in contacts.
In any case you will be contacted by our staff via email or Whatsapp to tell you how to proceed.
We remind you that transport costs are your responsibility.
For further information on returns go to Terms and Conditions of use – art.7

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